Digitization has changed the paradigms of marketing, entrepreneurship, and the media. The world is now literally at your finger tips. The advent of information technology, data clouding, virtual spaces, and 24/7 Internet connectivity from anywhere in the world has made business practices dynamic.
One of the most enticing aspects of digitization is the introduction of savvy apps and commendable tools. Web applications and Internet tools have made small businesses grow by leaps and bounds. Entrepreneurs feel they have more control over business performance due to greater transparency, accessibility, and systemization.
If you too wish to take your business to the next level, do bring the following fabulous apps for small businesses in practice from now onwards.
Evernote – Go Paperless!
No more sticky notes; now have an amazing app to help you remember everything that you want to. Need to collect and store website excerpts, audio and video files, memos, and notes in one place? Get Evernote and go paperless! You can store any type of data on a cloud, organize it the way you want, and refer back to it when needed. Sort, tag, edit, share, and sync information with Evernote. It saves time, energy and is of course cost effective.
Google Drive – Cloud Technology Made Better
File-sharing is often an urgent need and thus quite critical to a business' success. Thanks to Google Drive, small businesses can now easily view, share, edit, and update any type of data file in a completely protected interface. Google Drive allows multiple users to work on a given file at the same time. Since it's a cloud app, you can access it from any device and any place in the world. Google Drive has all the advanced office features so it encourages productivity.
Zendesk – Serves Beyond Customer Expectations
In today's competitive business environment, no other factor probably matters as much as customer service does. You simply can't afford to annoy your customers. Why? Even a single negative comment or impression can bring down your company’s popularity in minutes!
Zendesk is a fantastic app to streamline your customer support services.It lets you consolidate and merge customer communication at one place so that every concerned employee can access it when needed. Storage of customer communications is not only helpful for future reference, but the information can also be used to automate standard replies to customer queries.
Zendesk also helps create customer forums for live chats where they can share their experiences and talk more about your products and services. This way you can save your marketing costs too. In short, it really is a helpful app for small businesses.
A Few More...
In addition to the above, there are several other apps that can take your business to the next level. As indicated earlier, an overwhelming range of apps for small businesses are available that can streamline a business and simplify day-to-day business activities. A few known and commonly used apps include FormMobi, MailChimp, Tripit, Square, LocalVox, HootSuite, InDinero, Mint, Asana, Wunderlist, Bump, and Expensfy.
Ben is a tech guy and a business consultant at Chesterfield Group company. Combining technology with business knowledge is the key of his success. At the moment he working on projects with companies at BVI, Belize, Cyprus and UK